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How do you communicate?

Words are just words and without heart they have no meaning.
Chinese Proverb

Formula for Effective Communication
7% – in the actual words (the intellectual side)
38% – from the voice (the way it is said)
55% – from the visual impact (body language, facial expression and appearance).

Speak when you are angry – and you’ll make the best speech you’ll ever regret.
Dr Laurence J. Peter

To get an audience to understand, it is necessary to give them 3 exposures to what you say.
Hear something once: –  it is interesting.
Hear it twice: – verifies it.
Hear it three times: – and it gives significance and locks it away.
It is great if you say it, they say it, and you repeat it.  It’s the power of three, known to all marketers, that cements it in people’s minds.
NSAA Times, December 1998

Clear, compassionate communication is the key to success in all we do.
Ann Quinn


Capture the hearts and minds of all those you communicate with this week and make this week outstanding.


Ann Quinn,  Ph.D
Peak Performance Specialist
Quintessential Coach, Trainer, Speaker & Author

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